RETURN/REFUND POLICY

We want you to love your MoonSaint purchase.

Returns

You may request a return within 14 days of delivery.

To be eligible:

• Item must be unused

• In original packaging

• In resellable condition

Non-Returnable Items

• Final sale items

• Worn or damaged items

• Personalized items

• Hygiene products / earrings (if applicable)

Refunds

Once we receive and inspect your return:

• Approved refunds are issued to original payment method

• Processing time: 5–10 business days

Return Shipping

Customers are responsible for return shipping unless item is defective.

Damaged or Wrong Item

If you receive a defective or incorrect item:
Email within 48 hours:

• Order number

• Photos

Contact: vyhongp@gmail.com